Thank you for shopping at Sips Hot Chocolate.

Interpretation and Definitions

• Interpretation: The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
• Definitions: For the purposes of this Return and Refund Policy:
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Sips Hot Chocolate, [address], [city], [state], [zip code].
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by you to purchase Goods from Us.

Returns and Refunds Policy

• 1. Returns
  • 1.1. Eligibility: You have [number of days] calendar days to return an item from the date you received it.
  • 1.2. Condition: To be eligible for a return, your item must be unused and in the same condition that you received it.
  • 1.3. Packaging: Your item must be in the original packaging.
  • 1.4. Receipt or Proof of Purchase: You must provide a receipt or proof of purchase.
• 2. Refunds
  • 2.1. Once we receive your item: We will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
  • 2.2. If your return is approved: We will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Contact Us

• If you have any questions about our Returns and Refunds Policy, please contact us:
  • By email: [email protected]

Acceptance of These Terms

• By using the Service, you signify your acceptance of this Policy.
• If you do not agree to this Policy, please do not use our Service.
• Your continued use of the Service following the posting of changes to this Policy will be deemed your acceptance of those changes.